Shift your Systems into High Gear!
People are important. Data is critical. But it’s your Systems that bring them together. Optimization means selecting systems appropriate to your needs, integrating them intelligently – and automating business processes.
The Fundamentals
Collect
We learn about you – about your systems, how they’re integrated, how they’re governed, the nature of the traffic and data between them. We identify gaps and process inefficiencies.
Analyze
We have the tools and experience to dig deep. From Process Mining to system data flow analysis to API design review – we evaluate your systems landscape with an eye toward optimization.
Plan
Build a roadmap. One that makes sense not just for IT, but for the business. We look at the gaps and opportunities we’ve uncovered and work to establish realistic, achievable goals. The roadmap provides a means to rally the business!
Proofs of Concept
When you go from paper planning to implementation, we’ve learned it makes sense to prove essential concepts out first. It’s called eliminating risk.
Implement
Now comes the heavy lifting. But after discovering, analyzing, planning and proving – we’re ready. And we have a proprietary, automated management methodology to get it done.
Monitor & Report
It’s never a one-and-done – proper systems tuning and process automation is a cycle, a loop that begins with monitoring – and we leave you the tools and know-how to do it.
System Roadmap
This Service provides a deep-dive discovery of your systems, their integrations, your business processes and a “fitness” score that exposes gaps in your software. It encompasses the first of the three fundamentals above.
Systems Optimization
Depending on your size and needs, we bring in our global powerhouse partners to follow the Roadmap through the final three steps. You may decide to migrate your Supply Chain to the Cloud, or perhaps enhance or replace in-house systems. Whatever the solution, we’ll be there every step of the way- helping to ensure success.
Whether you’re only going as far as a Roadmap, or extending on through to an implementation of Supply Chain Systems, along with the ‘hard’ deliverables involved at each step, we provide three invaluable soft services.
Information
There is data, and then there is information. When we leave, you will be left with more than reports, charts and statistics. You’ll understand where they came from – and why.
Mentoring
Most consultants work alone for a reason. It’s hard to teach people while you’re doing it. But we believe mentoring is a crucial aspect to providing services to you. We truly want to make you self-sufficient.
Guarantees
Guarantees? In services consulting?
Yes. We guarantee our work as well as your satisfaction. It’s as simple as that.
Business Processes
So your system software is great but your business processes are a mess. Outcomes are late, the exceptions and errors are out of control and no one has the slightest shred of visibility into what’s going on. Obviously there are bottlenecks and inefficiences, but how do you find them? People seem to be working twice as hard as they need to be but achieving half the productivity.
There’s an answer.
Automation
System operations. Human Tasks. Complexe workflows. Tracking. Reminders. Business Rules. Dynamic logic. Complete visibility. All managed and tracked by software.
It used to be that Process Automation meant one thing – a top-down process discovery followed by building a ‘to-be’ model in formal notation (BPMN 2.0), then the implementation. That’s still a good solution for a large, complex process, but today we have many options and some important new tools.
Process Mining
This is an amazing new field with several tool providers (including open-source) offering spectacular functionality. In short, it turns process discovery on its head, using AI-based software to describe your processes from the bottom up, using data from your systems. It frequently provides astonishing insights.
Broad-Spectrum Models
In the ‘old’ world of BPM, process automation meant a one-size-fits-all BPM vendor, sometimes with complex implementation requirements just to automate a fairly simple process. No more. We apply a wide variety of technologies so the solution fits the problem.
Process Governance
People governance has been in place since the first HR department. Data governance is now an essential factor in achieving trustworthy information. And if we are to automate the workplace, from desktop to systems, we need governance there, too. And TPG has a solution in place.
Some Success Stories in System Optimization
System successes are especially sweet because they often involve large expenditures - and everyone knows that the typical success rate is barely 60%.
We aim for 100%.
Designed & Developed Custom System
Working hand-in-hand with the business, TPG designed a vendor rebate system, built it under budget - and they still manage it three years later. It has provided a massive ROI for us.
Oracle Cloud Integration
Architected migration of complete OMS to the Cloud with specialized integration services.
Security automation
Automated a security operations process, replacing human steps with robotic operations where feasible.